Albany County Department of Social Services Address : 162 Washington Avenue City : Albany State : NY Zip : 12210 Website : https://www.albanycounty.com/government/ny-connects-long-term-care-services-support Contact Email : Albany_county_NYConnects@albanycountyny.gov Office Phone : 518-447-7177 Information Phone : 518-447-7177 Languages : English Description : The comprehensive long term care system begins with NY Connects: Choices for Long Term Care (NY Connects), a local program that provides easy access to information and assistance for people who are exploring long term care options or who are already receiving a long term care service but would like more information. NY Connects staff is available to help free of charge. Special Notes : To report adult abuse, call within New York State only 1-844-697-3505. To report adult abuse for residents of Albany County, New York, call 518-447-7177 Hours : 8:30 AM - 4:30 PM, EST Monday to Friday. Directions : View on map